What is Trust Retrieval?

Trust Retrieval is a record retrieval service that provides file review and summary by our medical staff. We also assist in data entry and data validation services.

How does your product/service work?

After creating an account through our client portal, there is a simple application for the needed record. For each requested record, you will pay a $25 retrieval fee, to initiate the record retrieval. After the record is retrieved, you will be billed/invoiced for any additional fees charged by the record provider. We then release the records to you in a PDF format.

How much does it cost?

Each file request is $25.00

File Review and Summary is $50.00 per hour.

Data Entry and Data Validation is custom priced.

Do you offer lien support services?

Yes; please contact us directly for more information.

How can I contact you?

You can reach us by chat/phone number/email address/contact form link. We are always happy to answer your questions.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Do I have to create an account?

Yes; due to the nature of this business all requests must be made securely due to privacy rules. This allows you to ensure accurate information is on file and files are submitted and retrieved safely and securely.

What are your hours of operation?

We are open Monday - Thursday from 9am - 4pm. This allows us time to effectively train, plan and create a balance work/life balance.

Do you offer lien support services?

Yes; we do offer lien support services. Contact us for more information.

Do you offer Medical Summaries or Medical Chronologies?

We do offer medical summaries and/or medical chronologies through purchasing as an add-on. This is provided by our medical staff on a per hour basis. Contact us directly for more information.

Are there any hidden costs?

No, but there may be an unknown factor in total costs, depending on the fees charged by the record holder/organization/medical institution. Trust Retrieval charges $25 per record retrieval, every day. Always.

How do I pay?

By logging into the the client portal will allow you to purchase the file requests and add-on the medical review and summary request via cred card or ACH. We will invoice you for any additional charges that can also be paid via the client portal.

Can I request a refund?

If we haven't started processing then a refund can be requested. Please contact us as soon as possible so we don't start processing your request.

Do you offer bulk discounts?

Please contact us directly for discount pricing for large scale processing.